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November 2, 2004; 01:49 AM

BLACKSBURG, Va. - November 2, 2004 - ( -, the proven provider of enterprise-class email hosting for small businesses, today further demonstrated its industry leadership with the its new, open-source-based webmail service that guarantees 99.99% uptime. Built on the company's third-generation platform, the enhanced service provides small business customers with enterprise-class hosted email, an Outlook-style webmail interface, a choice of 100MB or 1GB email boxes, POP3, IMAP, dual-scanning virus protection and spam filtering, among other in-demand features. provides more than 3,500 small businesses with enterprise-class, email hosting - protected from spam, computer viruses and other security threats facing corporate email systems. It provides small business customers with a powerful email service that contains all of the features found in commercial enterprise packages - all for a fraction of the cost of purchasing and managing the solution in-house. manages and maintains this critical communications infrastructure, freeing up personnel resources and eliminating the need for small businesses to purchase email-related hardware, software and security services.

"We are very excited about the customer responses to our upgraded services," commented Patrick Matthews, chief executive officer of Excedent Technologies and "We have developed an outstanding alternative to complex email software packages that small businesses have traditionally needed to manage in-house. With the proliferation of spam and computer viruses, in-house email systems have simply become too costly for small businesses to host and manage themselves. We now provide email hosting solutions to more than 3,500 small businesses worldwide and it is clear that our new webmail interface, enhanced storage offering and 99.99% uptime guarantee will help to facilitate growth moving forward."

Small businesses can sign up for domain-based email hosting services at and have their accounts active within minutes. The email hosting platform is housed in redundant, carrier-grade data centers that ensure customers' privacy, uptime and security.

The hosted email service provides a comprehensive range of features that help to meet the email hosting requirements of today's small and geographically dispersed businesses, including:

Managed Email Hosting - eliminates the need for customers to purchase, download or install email-related software, hardware or security services.

Domain-based Email Accounts - provides small businesses with [email protected].

Guaranteed Uptime - The email-hosting platform is housed in carrier-grade data centers, providing customers with a 99.99% uptime guarantee.

SSL-encrypted Webmail Interface - The feature-rich, clean webmail interface provides remote email access to mobile employees from any Internet connected computer.

Dual-Scanning Virus Protection - leverages a unique, three-stage, dual-virus scanning process for maximum protection from computer viruses, Trojan horses, worms, etc.

Spam DNA Filtering® - utilizes more than 45 constantly evolving tests to find, filter and eliminate spam. Its anti-spam system uses a mathematical weighting system to ensure maximum filtering accuracy. It allows safe listing capabilities to prevent false positives and provides "Exclusive List" functionality that enables customers to reject all emails from addresses outside their address books.

Comprehensive Customer Support - Because business email is critical, provides comprehensive Web-based and email support, with guaranteed response and resolution times.

Large Mailboxes - provides customers with a choice of 100MB and 1GB mailboxes with per user storage upgrade options.

POP3 & IMAP4 Support - provides email access and folder management via POP3, IMAP & SMTP protocols.

Customer Privacy - goes to great lengths to ensure its customers' privacy, promising not to sell customer data or advertise to them - key reasons for being awarded the TRUSTe privacy seal.

Secure Control Panel - provides small businesses with a secure control panel for online administrative access to all customer accounts. The control panel allows email administrators to add and delete mailboxes and aliases, change passwords, allocate storage space, download statistics, adjust spam filtering settings and update account information.

System Monitoring & Abuse Prevention - The anti-abuse system prevents potentially detrimental bulk email from leaving the email system, violating anti-Spam laws and exposing the email system to blacklists maintained throughout the world.

Unlimited Email Address Aliases - supports the ability for a company to create as many email address aliases as needed, each of which can forward to a total of ten email accounts.

Unlimited Domain Name Aliases - supports the ability to create unlimited domain name aliases

Additional Features - Additional features include an address book, 24x7 system monitoring, email forwarding, a vacation auto responder, custom signatures and printer-friendly emails.

Pricing & Availability
The third-generation service offering is currently available to small businesses and organizations. For single box accounts, 1GB of mailbox storage is $3.00 per user per month. Multi-user plans have a choice between 100MB mailboxes for $1.50 per user per month and 1GB mailboxes are $3.00 per user per month. Volume pricing is available for larger enterprises and private label resellers.

About provides small businesses with email hosting solutions based on proven, open-source software applications. The company eliminates the need for customers to purchase and manage email-related software, hardware or security services. All email hosting packages include domain-based email with secure POP3, IMAP4, spam and virus protection, large mailboxes and an Outlook style webmail interface. is a TRUSTe privacy seal holder and a wholly owned subsidiary of Excedent Technologies.

For more information, please visit us at



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